From Manual to Magical: How Incepta Pharma Is Automating Its Way to Digital Excellence
In the fast-evolving world of pharmaceuticals, agility isn’t a luxury—it’s a necessity. That’s why Incepta Pharmaceuticals, one of Bangladesh’s leading pharma giants, made a bold move: they embraced robo2, a no-code Business Process Automation platform, to fast-track their digital transformation. And they didn’t wait for a massive IT overhaul or external consultants. Instead, they empowered two in-house HR professionals to lead the change.
Every transformation begins with a spark. For Incepta, that spark was the decision to automate money-related approval workflows—processes that were traditionally slow, paper-heavy, and prone to bottlenecks. By targeting these high-impact areas first, they unlocked immediate value: faster approvals, reduced manual errors, and significant time savings.
But that was just phase one.
With over 30 automations already deployed and a growing backlog of ideas, Incepta is now gearing up for phase two—a sweeping expansion that will touch every department, from procurement and finance to production and compliance. The goal? To build a fully connected, intelligent enterprise where workflows flow seamlessly and decisions happen in real time.
What makes this story truly remarkable is who’s behind the transformation. Two HR professionals—without coding backgrounds—used robo2’s intuitive drag-and-drop interface to build and launch dozens of automations. This democratization of innovation is at the heart of robo2 BPA’s value proposition: anyone with process knowledge can become a digital architect.
And because robo2 is built for scale, Incepta’s team can iterate rapidly, test new ideas, and deploy solutions in days—not months.
“Our IT can’t believe what we’re able to do with this platform! We’ve automated more than 40 manual processes within six months, without any help from the support team.”
– Mr. Neamul, HR Specialist at Incepta.
As Incepta continues to evolve, the next big milestone is integration with their existing ERP system. This will eliminate redundant data entry, reduce rework, and create a unified digital backbone across the organization. Once live, the ERP-robo2 synergy will unlock even greater efficiency, cost savings, and decision-making speed.
In other words, the best is just down the road.
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