Digitizing Healthcare: Evercare Hospital’s Journey to Operational Excellence
In a sector where precision, compliance, and speed can directly impact lives, digital transformation isn’t optional—it’s essential. Evercare Hospital Bangladesh, the country’s leading private healthcare provider, understood this early. In 2018, they took a bold step by onboarding Robo2 DMS, laying the foundation for a smarter, paperless future for the MRD.
That decision didn’t just modernize their operations—it redefined them.
The transformation began at the heart of healthcare operations: the Medical Records Division (MRD). With Robo2 DMS, Evercare digitized and archived all patient records into a secure, searchable Electronic Document Management System (EDMS). Meanwhile, physical copies were safely stored at DataFort’s offsite archive center, ensuring redundancy and compliance.
This shift proved pivotal during JCI audits, where digital access reduced review timelines from weeks to mere days. What was once a logistical challenge became a streamlined, transparent process.
Success rarely stays contained. Inspired by MRD’s transformation, departments like Finance & Accounts and Human Resources quickly followed suit. They adopted Robo2 DMS to digitize their own records, unlocking faster access, better compliance, and reduced paper dependency.
But Evercare wasn’t done yet.
“Before Robo2 DMS, managing patient records was a logistical challenge—especially during audits. Today, our entire archive is digitized, searchable, and secure. What used to take weeks now takes days. The transition wasn’t just about technology—it was about peace of mind. We know every record is accessible, backed up, and compliant with JCI standards. Robo2 has truly elevated how MRD operates.”
– Ms. Mala Mondol, MRD, Evercare Hospital Dhaka
In 2021, Evercare expanded its digital toolkit by onboarding Robo2 BPA, our no-code Business Process Automation platform. From purchase-to-pay cycles to CAPEX and OPEX approvals, dozens of manual workflows were automated—without writing a single line of code.
This empowered internal teams to build, test, and deploy automations rapidly, driving agility across the organization.
Today, Evercare Hospital stands as a benchmark for operational excellence in Bangladesh’s healthcare sector. Their digital transformation has:
More importantly, they’ve proven that healthcare innovation isn’t just about advanced treatments—it’s about smarter systems, empowered teams, and seamless processes.
Want to see how Robo2 is transforming healthcare, banking, and beyond? Visit our booth at GITEX Global 2025 in Dubai. Whether you’re a hospital administrator, CIO, or compliance lead, you’ll discover how no-code automation and intelligent document management can elevate your organization’s performance.
Let’s build the future of finance—together.
